SERVICES
BPO Services
We provide consultancy for complete infrastructure setup viz, man-power, hardware, softwares, and location guidelines

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BPO Case Studies


Solution Eye ITeS Division

Technology used

 
Operating System Windows 2000 Advanced server
Webserver IIS 5.0
Software Tools Adobe Fine Reader, MS Office
Database SQL 2000

Functionality


We use high tech scanners to convert source media typically paper documents into digital images. We then use labor intensive manual data entry procedures to key from image and OCR software help when data is clean in standard format to create information records for these digital images. This converted data is used by our clients in a format for data conversion he prefers - usually via FTP, Email or CD/DVD ROM as desired.

Data Processing involves all the steps that are needed to convert data into electronic format.

Here is how Data processing or data entry works:
  • Preparation of the document
  • Word processing
  • Keying and capturing of image
  • Data conversion
  • Document management
Quality Check Process & I/O Data Formats

Quality Check Process
Double Data Entry

In this process, data is keyed in by two independent operators which is then programmatically as well as manually verified by a third operator. We have completed several large projects with accuracy of over 99.998%. This process is very suitable for business needs which require stringent quality like Checks/Orders processing.

I/O Data Formats

The services we provide are applicable to various industries, therefore we are adaptable to different sources from where we can extract data and various formats in which we return the outputs.
 
 
METHODOLOGY
BPO Methodology

For a successful setup and implementation of a BPO, there are certain key factores that are to be considered.

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BPO CONSULTANCY
BPO Consultancy
We at Dimakh Consultants provide a complete life cycle solution aimed at offshore BPO and project outsourcing

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