BPO CONSULTANCY
BPO Consultancy
We at Dimakh Consultants provide a complete life cycle solution aimed at offshore BPO and project outsourcing

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BPO Services


Our Services in BPO

Technical support Services

  • Online Technology Support:

    Support Professionals are specially trained to provide customer service, sales support, navigation assistance or tech support. Provide everything you need: from staffing, management, training and technology to deliver real-time human assistance to your customers online, 24 hours a day, seven days a week.

  • Online Customer Support:

    • One of the first companies to provide outsourced customer support specifically to Web hosting companies and Internet Service Providers.
    • Online support service provides phone, e-mail and chat based Help Desk support for Internet businesses.
Back Office Operations

  • Act as clients' offshore BackOffice for carrying out various kind of IT related activities.

Business Process Management

  • Requirement to deliver operational solutions that extend outside the boundaries of the enterprise, engaging the need for collaborative processes.
  • Address these issues, deliver process driven solutions to business users that have the need to add visibility and efficiency to their operational processes.
Financial Accounting & Legal Transcription

  • Managing accounting of a company having offices in multiple locations.
  • A central database solution is provided.
  • Voucher data entry is done from India and the accounting is managed from India.
  • Key people in the company are provided with privileged access to the accounting analysis.
Data Conversion Services
  • Conversion of data to digital editable format.
  • Data can be in any format Viz. physical books, scanned images etc.
  • Data can be converted to editable format and processed for uploading on the net or for any other application.
  • Offer high quality, cost-effective data entry services ideally suited to high volume data entry applications such as data base and mailing list compilation, key from images, data extraction from web, electronic publication, file conversion.

METHODOLOGY
BPO Methodology

For a successful setup and implementation of a BPO, there are certain key factors that are to be considered.

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CASE STUDIES
BPO Case Studies
We provide a complete life cycle solution aimed at offshore BPO and project outsourcing.

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