BPO Consultancy

We, at Dimakh Consultants provide a complete life-cycle solution aimed at offshore BPO and project outsourcing. We analyze a simple project like basic web applications, SEO, SEM, KPO, Web Hosting to complex enterprise level outsourcing model, and help you in specifying the complete requirement to execute the job. Dimakh Consultants are trusted and neutral partner through the entire outsourcing lifecycle and ensure companies with, more productive results to satisfy the main purpose of outsourcing.

Our BPO consultancy and services include:

1. Email management
2. Search Engine Optimization – SEO Outsourcing
3. Email marketing and bulk mailing
4. Chat application and management
5. Online ticketing with secure payment gateway with credit card and COD options
6. E brochure design
7. Web hosting and outsource server management

For more information please send us a mail to sales@dimakhconsultants.com

Our Services in BPO

1. Email Management Service

   Email is the most preferred and economical way of communication today. Today most of the business communication is solely dependent on emails and these requires a zero downtime and secure solution for handling and managing email servers. With email you also need a strong anti virus and anit spam email solutions. Email solutions are best managed when outsourced and we provide a stable solution to suit all your needs. Our outsourced email services allow you to access emails differently from your desktop, on the web or on your mobile instantly !! Currently we are managing a total of 50000+ mailboxes for our variety of clients spread in India, USA, UK, Singapore, Germany, Dubai, Malaysia, Scandinavia Europe, Australia and many other countries.

2. Search Engine Optimization Outsourcing – SEO Outsourcing

   Search Engine Optimization is a skilled work and requires a thorough knowledge of the working of the web and especially the search engines. Our SEO experts team has an experience of managing hundreds of websites and getting them at the top positions for the appropriate keywords. By outsourcing SEO work to us you not only save on cost but also get the best results in terms of quality and returns. SEO is an ever changing technology and needs a fast adaptation to the methodologies of search engines and with our expertise you always remain one step ahead of your competition.

3. Email Marketing and Bulk mailing

   Email marketing is the easiest way of advertising your business and is considered the most profitable way of marketing. We provide these services by which you are able to send huge number of emails to your prospective leads and track the response in return. We ensure that your mass mailing is effective by removing wrong email addresses, duplicate email IDs, bad domain names etc. The is also taken to ensure that the antispam rules are followed.

4. Chat Application and management

   Online chat support system is yet another way of providing faster, better and efficient way of communicating with your customers. Our live chat system can be used for sales as well as support and this enables your website to provide ready answers to your customers from anywhere at anytime.

5. Online ticketing and payment gateway

   We provide the best online ticketing system solution along with a payment gateway to manage your requirements. Our outsourced services are best suited for events, conferences, seminars, schools and college events as well as corporate events. We provide easy web based payment gateway integration along with online ticket buying module.

6. E Brochure

   With the printing cost going sky high and with a responsibility sense of saving paper, more and more companies are preferring to have E brochure for their products and services. We provide these services by preparing brochures in multiple formats like web based, PDF, Flash and animated. We have the right kind of solution for all your needs.

7. Web Hosting support Services

   Every customer needs to have the right person who can solve the problem quickly. Our Support Professionals are specially trained to provide customer service, tech support, navigation assistance and issue resolutions. Our technical team has been groomed to manage high end servers and web hosting servers with quick response time. We provide everything you need: from staffing, management, training and technology to deliver real-time human assistance online, 24 hours a day, seven days a week. We have been one of the first companies to provide outsourced customer support specifically to Web hosting companies and Internet Service Providers. Our online support service provides phone, e-mail and chat based Help Desk support for Internet businesses.

Get in touch with us for any of your needs: sales@dimakhconsultants.com